

FLEX Tuition Support Program FAQ
Welcome to the FAQ page for the FLEX Tuition Support Program. Below, you will find answers to common questions about the program and its application process. If you have additional questions, please contact our office directly.
General Information
Q: What is the FLEX Tuition Support Program?
A: The FLEX Tuition Support Program provides needs-based tuition support to families. The program considers each family’s unique financial situation to make our education more accessible.
Q: Who is eligible to apply for FLEX Tuition Support?
A: All families with students enrolled or who have completed an enrollment application are eligible to apply. Support is determined based on demonstrated financial need.
Q: How is FLEX Tuition Support determined?
A: Tuition support is determined through a comprehensive review of the applicant's financial situation, including income, expenses, family size, and the number of students attending our school.
Application Process
Q: How do I apply for FLEX Tuition Support?
A: To apply, complete the FLEX Tuition Support application form, found at https://online.factsmgt.com/aid Submit the completed form along with the required documentation.
Q: What documentation is required for the application?
A: You will need to provide the following:
- 2024 tax returns (federal and state)
- W-2 and/or 1099 forms
- Documentation of the following monthly expenses:
- Primary Residence
- Medical Out of Pocket
- Charitable Contributions
- Day Care
- College Tuition
- Elder Care - Any other relevant financial documentation requested during the process.
Q: When is the deadline to apply?
A: The deadline to apply aligns with the FLEX Tuition Support phased review process (see below):
- Phase 1: Applications fully completed by March 31
- Phase 2: Applications fully completed between April 1 and April 30
- Phase 3: Applications fully completed between May 1 and May 31
Fully completed applications completed after June 1 will be considered on a first-come, first-served basis following the Phase 3 awards.
Q: Is there an application fee?
A: Yes, a non-refundable application fee of $45 is required to process your application.
Review and Award Process
Q: How is my application reviewed?
A: Each application undergoes a thorough review by FACTS, an independent and confidential third party that administers our tuition billing and collection process. The review considers all submitted financial documents and the family's overall financial profile and recommends an amount of assistance needed. The recommendation is submitted to a review committee for final approval.
Q: How long does the review process take?
A: Tuition support is available for up to 50% of the annual tuition and is dependent upon available funding at the time of the award. The review process follows the three-phased schedule:
- Phase 1: Fully completed applications received by March 31 will be reviewed, and awards will be determined by the end of April
- Phase 2: Fully completed applications received between April 1 and April 30 will be reviewed, and awards will be determined by the end of May
- Phase 3: Fully completed applications received between May 1 and May 31 will be reviewed, and awards will be determined by the end of June
Applications fully completed after June 1 will be considered on a first-come, first-served basis following the Phase 3 awards.
All awards are dependent upon available funding.
Q: How will I be notified of the decision?
A: You will receive a formal notification via email once a decision has been made. This notification will outline the level of support awarded.
Additional Questions
Q: Will my application and financial information remain confidential?
A: Yes, all application materials and financial information are kept strictly confidential and are only reviewed by Business Office staff processing your application and the review committee.
Q: Can I reapply if my financial situation changes?
A: Yes, families are encouraged to reapply if their financial circumstances change significantly during the school year.
Q: What happens if my financial need increases after I’ve been awarded support?
A: Please contact the school office to discuss your updated financial situation. Additional support may be available based on your new circumstances and program resources.
Q: Can I appeal the decision if I disagree with the amount awarded?
A: Yes, if you believe an error was made or new information should be considered, you may submit an appeal to the review committee within 14 days of receiving your decision.
If you have further questions or need assistance, please contact us at (559) 638-2529 or evera@immanuelschools.com. We’re here to help!